Terms of service

Effective Date: January 1, 2024

Welcome to Pro Bike Supply! These Terms of Service ("Terms") govern your access to and use of our website located at www.probikesupply.com ("Site") and any related services provided by Pro Bike Supply (“Services”). By using our Site and Services, you agree to comply with these Terms. If you do not agree, please do not use our Site.

1. Acceptance of Terms

By accessing or using our Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to any part of the Terms, you must not use our Services.

2. Changes to Terms

Pro Bike Supply reserves the right to change or modify these Terms at any time. We will notify you of any changes by posting the revised Terms on this Site. Your continued use of our Services following the posting of changes constitutes your acceptance of those changes.

3. Eligibility

You must be at least 18 years old to use this Site. By using our Site, you represent and warrant that you meet this age requirement or have the consent of a parent or guardian.

4. Account Registration

To place an order or access certain features on our Site, you may need to create an account. You agree to provide accurate and complete registration information and to keep this information up to date. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account.

5. Product Information

While we strive for accuracy, Pro Bike Supply does not guarantee that product descriptions, pricing, or other content on the Site are accurate, complete, reliable, or error-free. Prices for products may change without notice. We reserve the right to limit quantities of any products sold and to discontinue any product at our discretion.

6. Orders

All orders are subject to acceptance by Pro Bike Supply. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

• Product availability

• Errors in the product or pricing information

• Fraud or unauthorized or illegal activity

If your order is canceled after your payment is processed, we will issue a full refund.

7. Shipping and Handling

Shipping and handling fees will apply to your order and will be disclosed at checkout. We currently ship within the contiguous United States and select international locations. All items will be shipped to the address provided by you during the order process.

8. Returns and Refunds

Please review our Return Policy for information regarding returns, exchanges, and refunds. All returned items must be in original condition and packaging.

9. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of Pro Bike Supply or our content suppliers and is protected by U.S. and international copyright, trademark, and other intellectual property laws. Unauthorized use of any materials on the Site is strictly prohibited.

10. User Content

Any content you submit to the Site, including reviews, comments, and feedback, becomes the property of Pro Bike Supply. You grant Pro Bike Supply a perpetual, irrevocable, non-exclusive, royalty-free license to use, reproduce, modify, publish, and distribute such content.

11. Disclaimer of Warranties

The Services are provided "as is" and "as available," without any warranties of any kind, either express or implied. Pro Bike Supply does not warrant that the Site will be uninterrupted or error-free, or that any defects will be corrected. Your use of the Site is at your own risk.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Pro Bike Supply, its affiliates, and their respective officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, arising out of or related to your use or inability to use the Site or Services.

13. Indemnification

You agree to indemnify, defend, and hold harmless Pro Bike Supply, its affiliates, and their respective officers, directors, employees, and agents from any and all claims, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Site, your violation of these Terms, or infringement of any intellectual property or other rights of any person or entity.

14. Force Majeure

Pro Bike Supply shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond Pro Bike Supply’s reasonable control, including, without limitation, mechanical, electronic, or communications failure or degradation.